Displaylink Docking Station FAQ

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To uninstall Displaylink software on MacBook, you can follow these steps:

1. Open Finder and click on the "Applications" folder.

2. Find the Displaylink driver  and drag it to the Trash or double click the Displaylink uninstaller to uninstall the software.

3. Empty the Trash by right-clicking on the Trash icon in the Dock and selecting "Empty Trash."

4. Restart your MacBook.

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To resolve this issue, you need to manually start the new version of the DisplayLink Manager Graphics Connectivity App by double-clicking on the app's icon in the 'Applications' folder within the macOS Finder. This will restart the app and enable any monitors connected to a DisplayLink Docking Station to start working again.

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Please restart the DisplayLink Manager.

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No, the presence of a DisplayLink device on the system will not prevent the use of any of the system's built-in video outputs.

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Apple Icon-About This Mac-More Info-System Report-USB-USB Display

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Yes. When you connect our Displaylink product correctly and successfully install the Displaylink driver, the screen display angle of all monitors connected to your Mac through the Dock can be adjusted.

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The DisplayLink driver does not support color calibration functionality. But most monitors have built-in controls that can be used to adjust the characteristics of the display, though we understand that this may not be the best solution in all cases. A dedicated graphics card is recommended for environments that necessitate near-perfect color reproduction and display calibration capabilities via software.

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Windows cannot adjust the brightness of a monitor connected to DisplayLink Docking Station. Therefore, we recommend using the monitor's internal on-screen menu options to adjust the monitor's brightness.

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Why is my audio device not working on the dock?

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To resolve the issue, the first step is to ensure that the default audio playback device in Windows is set to 'Displaylink Audio'. To check and modify this setting, simply click on the small 'speaker' icon located in the taskbar at the bottom right-hand corner of your desktop (next to the date and time).

Upon clicking the speaker icon, a small window will appear displaying the current default audio playback device. If multiple audio options are available, click on the upward facing arrow on the right-hand side of the list to view all available choices.

Select the 'Displaylink Audio' option from the list of choices and set it as the default audio playback device.

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Touchscreens that do not require drivers and use the host operating system's built-in USB Human Interface Driver (HID) to register touch input can work with our products. However, due to the complexities of multi-monitor touchscreen setups, we do not provide support for doing so.

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Sure, It is possible to use both Silicon Motion and DisplayLink-based USB graphics solutions simultaneously on a single computer, provided that the software drivers for both products are connected correctly and their own driver are installed successfully.

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Due to technical limitations of Displaylink, the ethernet port on our DisplayLink Docking Stations doesn't support powerline network adapters.

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DisplayLink products are compatible with ChromeOS.

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If your package is missing one or more of the items that should be included with your order (included items are listed on a chart on the side of the box), start by double-checking if the part is still in the packaging. Small items can occasionally get stuck in the corners under the main insert in the box.

If you are still unable to find the missing part, please reach out to support@minisopuru.com with the following information:

1. Amazon Order Number or Our Official Website Order Number (or other proof of purchase).

2. A description of the missing parts.

3. Your shipping details. (Including address, name, and phone number)

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Almost all our Displaylink Docking Stations do not officially support monitors over 60Hz including 120Hz or 144Hz refresh rate unless otherwise specified on the product page or listing.

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We will include a 3-foot USB C-C cable, but if you feel that this cable is not long enough for your needs, you can purchase a longer cable up to 6 feet separately. (Due to potential performance issues, we do not recommend using cables longer than 6 feet)

An example of a six-foot USB C-C cable is as follows:Link

Please note that when purchasing, you need to confirm that the cable supports data transmission, charging and video output. to ensure that the Dock works properly.

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