Blogs/Support

DS808
About the "Night Shift" Setting for Displaylink Docking Station
If you want to set the [night shift] of the extended adaptation model, you can only set the HDMI in the Display area 1 area at present, and the other areas cannot set the night shift temporarily.
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uch801
How to resolve your USB C HUB doesn't work?
1.My monitor hasn't detected signal
(1) Please make sure the USB C port of your devices(laptop/tablet) support display output(2)Make sure the connections between monitor, dock, and laptop are tight...

ds806
How to solve the problem that Macbook M1/M2 cannot recognize DS806 Siliconmotion Docking Station?
1. Be sure to connect the Docking station and Macbook correctly, and the expansion dock must be connected to the PD adapter.
The sequence of operations:
First, connect the PD adapter, then connect ...

How to solve the problem of not charging the DS808 DisplayLink dock?
1. if you want to charge your laptop, please must connect with the pd adpter.Otherwise, your laptop will not charge
2. if you want to charge your phone or other device. please insert the dc ...

DS808
How to solve the problem that Macbook M1/M2 cannot recognize DS808 DisplayLink Docking Station?
1. Be sure to connect the Docking Station and Macbook correctly, and the Docking Station must be connected to the DC adapter.The sequence of operations:
First, connect the DC adapter, then connect ...

How to continue to use DS808 and monitor to work with MacBook M1/M2 after closing the lid?
Please according to the following settings:
1. First turn on the MacBook, find the "System Preferences Button" in the dock bar of the Apple computer desktop and click to open it.2. Then, select the...

My DisplayLink device does not work at all when connecting on macOS X
If your DisplayLink product has stopped working, or has never worked, follow the steps below to try and diagnose if it is a hardware problem.
Check the device is recognised on the USB bus
If your d...

Mac OS system version and Displaylink driver newest version guidance document! DS808
>>If you have updated the latest Macbook system, please update the latest DisplayLink driver. Otherwise, the three screens will not work. please click the guide to set: Mac OS system version...

Important Information on macOS 10.13.4 - 10.13.6 (Displaylink Minisopuru DS808).
DisplayLink display connectivity has been limited on macOS releases 10.13.4, 10.13.5 and 10.13.6. This is solved from macOS 10.14 Mojave onwards and v5.x DisplayLink software. DisplayLink recommen...