Blogs/Support

Why is my audio device not working on the dock?Our products are only suitable for audio devices like those shown in the picture below.Please make sure your audio device has a four-segment 3.5mm jac...

To uninstall Displaylink software on MacBook, you can follow these steps:1. Open Finder and click on the "Applications" folder.2. Find the Displaylink driver  and drag it to the Trash or double cli...

If you want to set the [night shift] of the extended adaptation model, you can only set the HDMI in the Display area 1 area at present, and the other areas cannot set the night shift temporarily. ...

1.My monitor hasn't detected signal (1) Please make sure the USB C port of your devices(laptop/tablet) support display output(2)Make sure the connections between monitor, dock, and laptop are tight...

1. Be sure to connect the Docking station and Macbook correctly, and the expansion dock must be connected to the PD adapter. The sequence of operations: First, connect the PD adapter, then connect ...

1. if you want to charge your laptop, please must connect with the pd adpter.Otherwise, your laptop will not charge 2. if you want to charge your phone or other device. please insert the dc ...

1. Be sure to connect the Docking Station and Macbook correctly, and the Docking Station must be connected to the DC adapter.The sequence of operations: First, connect the DC adapter, then connect ...

Please according to the following settings: 1. First turn on the MacBook, find the "System Preferences Button" in the dock bar of the Apple computer desktop and click to open it.2. Then, select the...

If your DisplayLink product has stopped working, or has never worked, follow the steps below to try and diagnose if it is a hardware problem. Check the device is recognised on the USB bus If your d...