Blogs/Support
How to prevent external hard drive from disconnecting while Mac sleeps on Ventura 13?
1. Enter System Settings, find the Battery option and click on it.2. Click Options.3. Then you can see the "Put hard disks to sleep when possible" option. Just click and select "Never".
My SSD disconnected unexpectedly when using the Dock/Hub, how should I check if the SSD is loose?
Steps to check if the SSD is loose:
1. Please shut down your Mac first, make sure the Mac is safely shut down and then disconnect it from the power supply.
2. Unplug the Dock/Hub from your Mac.
3....
How To Troubleshoot And Resolve External Disk Not Ejected Properly On Mac While Using Minisopuru's Docking Station, USB-C Hub, SSD Enclosure?
This article offers guidance on how to avoid unexpected disconnection of external drives on a Mac.
When an external drive is disconnected from a computer without being safely ejected, a message sta...
I cannot use monitors when the laptop is connected to a Displaylink Docking Station with the laptop lid closed. How should I solve this problem?
First make sure you have properly connected the Dock to your Macbook and your monitor to the Dock. And please make sure you have successfully installed the Displaylink driver to ensure the Dock is ...
When I connect the streaming camera/webcam to Minisopuru Docking Station, but it doesn't work, how should I solve it?
Under normal circumstances, our Docking Station supports USB streaming cameras/webcams. But after connecting to your Mac, you need to make some settings.Please refer to the following steps to set u...
Why is my network unavailable? and how to solve it (using DS808)
After you confirm that your network cable is working properly, and your computer still cannot access the Internet after plugging the network cable into the DS808, it may be a network IP problem.To ...
When external monitors are connected to the Displaylink Docking Station, I want to change the monitor's resolution. How should I do this?
1. First, please make sure you have correctly connected the computer, monitors and Dock. And please make sure the Displaylink driver has been successfully installed. Please make sure that all ports...
Intermittent display blanking, flickering, or loss of video signal.
If you notice that one or more of your DisplayLink-connected screens are intermittently going blank for approximately one second before coming back on, and the windows on the DisplayLink display ha...
How to prevent login flashing loop on macOS Ventura 13.
In the event of display layout corruption on your MacBook, macOS may initiate a logout sequence. Upon re-entering your login credentials, the system will proceed to blink the screen and subsequentl...