Blogs/Support
How do I know if a USB-C Adapter is compatible?
1. To confirm if the device has OTG function:USB OTG enables devices to switch between host and device roles.For example, a mobile phone may read from removable media as the host device, but appear...
Reset the SMC of your Mac if you don't have a Mac with Apple silicon or the T2 chip
Follow these steps on older computers that have neither Apple silicon nor the Apple T2 Security Chip.
Laptop computer
Shut down your Mac.
On your built-in keyboard, press and hold all of these ...
Reset the SMC of your Mac if you have a Mac with the Apple T2 chip
Find out if you have a Mac with the Apple T2 Security ChipThe SMC is responsible for managing power on your Mac. Resetting it can resolve certain uncommon issues related to power or thermal managem...
Reset the SMC of your Mac if you have Mac with Apple silicon
Find out if you have a Mac with Apple siliconThe SMC is responsible for managing power on your Mac. Resetting it can resolve certain uncommon issues related to power or thermal management.Make sure...
Minisopuru DisplayLink Docking Station has a black screen and no display? Important settings for DisplayLink Manager on MacOS.
If you are using a Minisopuru product with DisplayLink technology on MacOS and the monitor that relies on the DisplayLink software to work is no longer working. Please follow the steps below to set...
Don't know what's going on, but My Minisopuru Dock/Hub doesn’t work.
Troubleshoot:
1. Check that the correct USB C port (with USB 3.1 Gen 1) is plugged in and the device must support DisplayPort alternative mode for video transfer.2. Check whether the monitor requir...
When I use Minisopuru's DisplayLink related products on MacOS, the screen output through the DisplayLink software does not work. How should I solve it?
When you use Minisopuru's DisplayLink related products on MacOS, the screen output through the DisplayLink software does not work. Please refer to the following steps to try to solve the problem:
1...
Allowing Minisopuru USB-C devices on macOS Ventura/Sonoma
For portable Mac computers with Apple silicon, newly connected USB and Thunderbolt accessories need user approval to communicate with macOS when connected directly to the USB-C port. However, this ...
Initial Troubleshooting Steps for Port or Connection issues on my Minisopuru Hub/Adapter/Dock
To resolve any port issues with your Minisopuru Hub/Adapter/Dock and your host computer, we suggest restarting or powering off your host device.
Please make sure to disconnect your Minisopuru Hub/A...