Blogs/Support
How to resolve the HDMI of Display 1 not working of the DS808 Minisopuru DisplayLink Docking Station?
If you are using the Minisopuru DisplayLink Docking Station, model DS808, and are experiencing that the HDMI port of Display 1 on the Dock is not working correctly. Please don't worry, please follo...
General guide to troubleshooting DisplayLink driver
Driver installation guide (important!)When I use Minisopuru's DisplayLink related products on MacOS, the screen output through the DisplayLink software does not work. How should I solve it?Minisopu...
How to resolve audio issue when using Minisopuru Dock/Hub? General Guide
Why is my audio device not working on the dock?How to fix the audio output from the DisplayLink Docking Station is not working as expected on macOS 12 Monterey.How to Troubleshoot No Sound from Ana...
How to solve the problem of random disconnection or black screen on the monitor connected to Minisopuru DisplayLink Docking Station.
If you purchased our DisplayLink Docking Station, model MD6950D, but cannot make your monitor work, or the monitor displays a black screen, please don’t worry, please follow the steps below to trou...
How to solve Minisopuru DisplayLink Docking Station, model MD6950D, monitor goes black/not working when connected?
If you purchased our DisplayLink Docking Station, model MD6950D, but cannot make your monitor work, or the monitor displays a black screen, please don’t worry, please follow the steps below to trou...
Troubleshooting for Network/Ethernet issue of Minisopuru Docking Stations and USB C Hubs
If I have a problem with the wired network while using Minisopuru's product with a network port, how should I troubleshoot?Why is my network unavailable? and how to solve itMy Minisopuru product wi...
How to resolve the HDMI of Display 3 not working of the MD6950D Minisopuru DisplayLink Docking Station?
If you are using the Minisopuru DisplayLink Docking Station, model MD6950D, and are experiencing that the HDMI port of Display 3 on the Dock is not working correctly. Please don't worry, please fol...
How to resolve the HDMI of Display 1 not working of the DS808 Minisopuru DisplayLink Docking Station?
If you are using the Minisopuru DisplayLink Docking Station, model DS808, and are experiencing that the HDMI port of Display 1 on the Dock is not working correctly. Please don't worry, please follo...
Steps to Upgrade Firmware for iMac/Mac Mini Dock
If you own our Mac Dock, model DS802 and Mac Mini Dock, model BD201A. And are experiencing issues with the SSD randomly disconnecting, don't worry, please follow the steps below to upgrade the firm...