Blogs/Support
Initial Troubleshooting Steps for Port or Connection issues on my Minisopuru Hub/Adapter/Dock
To resolve any port issues with your Minisopuru Hub/Adapter/Dock and your host computer, we suggest restarting or powering off your host device.
Please make sure to disconnect your Minisopuru Hub/A...
Why does my SD/TF card get detected when using the Minisopuru Dock/Hub on my MacBook, but not on my iPad?
When using an iPad, you need to open the native "Files" application to access external drives, SD cards, or microSD cards.1. Connect the Minisopuru Dock/Hub to your iPad and insert your USB drive, ...
Why doesn't the Minisopuru USB-C Hub work properly on my Windows computer? (charging, video output)
Our Type-C adapters were primarily designed for MacBooks, but they may also be compatible with some Windows PCs. However, it's important to note that not all USB-C ports are the same. If your devic...
If I have a problem with the wired network while using Minisopuru's product with a network port, how should I troubleshoot?
If you are using a Minisopuru product with a network port and have problems with the wired network, please follow the steps below to troubleshoot：
1. First, please check your network environment. T...
Why can't I charge my laptop when using the Minisopuru 13 in 1 DisplayLink Docking Station (Model DS808) and what should I do?
If you are unable to charge your laptop when using the Minisopuru 13 in 1 DisplayLink Docking Station (model DS808), please refer to the following methods to solve the problem:1. Please make sure y...
Does the USB-C ports on the front of the 15 in 1 DisplayLink Docking Station (model MD6950D) support video?
Sorry, the front USB-C ports on the 15 in 1 DisplayLink Docking Station (model MD6950D) are for data or charging and do not support USB-C DisplayPort Alternate Mode video output. Monitors attached ...
Does the USB-C ports on the front of the 13 in 1 DisplayLink Docking Station (model DS808) support video?
Sorry, the front USB-C ports on the 13 in 1 DisplayLink Docking Station (model DS808) are for data or charging and do not support USB-C DisplayPort Alternate Mode video output. Monitors attached th...
What Does the White Led Light on the Front of the Minisopuru Dock/Hub Indicate?
The presence of the white LED light on the front of the Minisopuru Dock/Hub indicates a connection to the host system has been established. The white light will only be present when the dock is con...
Do Minisopuru products support the Apple SuperDrive?
Unfortunately Minisopuru products do not support the Apple SuperDrive. The Apple SuperDrive has stringent power requirements that can only be met by directly connecting the SuperDrive to your host ...