Why is my USB Hub ( Model 118G ) does not work with my Desktop Computer

Why is my USB Hub ( Model 118G ) does not work with my Desktop Computer

  If you have a desktop PC and you want to use our USB Hub ( Model 118G ) Please make sure there is at least one Full-featured USB Type-C port. When you want to use our Hub, please plug the host p...
My docking station will heat up during use, is this normal ?

My docking station will heat up during use, is this normal ?

Please don’t worry. Since our Displaylink Docking Station ( Model DS808 ) transmits data and power at the same time, it is normal for the dock to get slightly warm during use. We have set an upper ...
How to rotate a monitor on a Mac after it is connected to our Displaylink DS808

How to rotate a monitor on a Mac after it is connected to our Displaylink DS808

How to rotate a monitor on a Mac after it is connected to our Displaylink DS808 Make sure your Mac and monitor is connected and recognized through our DS808   Please refer this guide step by step: ...
Why is my USB Hub ( Model BD118G ) can't output video/doesn't work with monitors.

Why is my USB Hub ( Model BD118G ) can't output video/doesn't work with monitors.

Our product, USB Hub ( Model BD118G )Support up to 100W input and up to 90W (safe) output power to charge your laptop. ( Through PD port, and the PD port also support data transmission )Support up ...
About the power and SSD quantity limitation questions of UCH803

About the power and SSD quantity limitation questions of UCH803

Our UCH803 docking station preloads 15W at 5V. However, each interface cannot reach 5V/3A, generally 0.75A per interface, but it will fluctuate dynamically.And our docking station cannot charge ext...
Why is my audio device not working on the dock?

Why is my audio device not working on the dock?

Why is my audio device not working on the dock?Our products are only suitable for audio devices like those shown in the picture below.Please make sure your audio device has a 4-pole 3.5mm audio jac...
How to uninstall Displaylink software on MacBook

How to uninstall Displaylink software on MacBook

To uninstall Displaylink software on MacBook, you can follow these steps:1. Open Finder and click on the "Applications" folder. 2. Find the Displaylink driver  and drag it to the Trash or double c...
About the "Night Shift" Setting for Displaylink Docking Station
DS808

About the "Night Shift" Setting for Displaylink Docking Station

If you want to set the [night shift] of the extended adaptation model, you can only set the HDMI in the Display area 1 area at present, and the other areas cannot set the night shift temporarily. ...
How to resolve your USB C HUB doesn't work?
uch801

How to resolve your USB C HUB doesn't work?

1.My monitor hasn't detected signal (1) Please make sure the USB C port of your devices(laptop/tablet) support display output(2)Make sure the connections between monitor, dock, and laptop are tight...