Blogs/Support
Why can't I use Displaylink technology-based devices in an enterprise environment and cannot install Displaylink drivers
DisplayLink software was not developed by Minisopuru.DisplayLink software is developed by an independent company called DisplayLink --> https://www.synaptics.com/products/displaylink-graphics (...
Can I Use Touchscreens With Docking Stations Based on DisplayLink?
Touchscreens that do not require drivers and use the host operating system's built-in USB Human Interface Driver (HID) to register touch input can work with our products. However, due to the comple...
My Minisopuru order missing accessories such as the power adapter, USB Cable, or other adapters, what should I do?
First of all, we're sorry for this, but please don't worry, we will help you.If your package is missing one or more of the items that should be included with your order (included items are listed o...
Steps To Prevent Your Mac From Sleeping Automatically for MacOS Ventura
If you want to prevent your Mac from sleeping automatically for MacOS Ventura, please refer to the following steps:1. Click Apple icon on the screen and click "System Settings"
2. Click "Displays"...
Steps To Prevent Your Mac From Sleeping Automatically for MacOS Big Sur
If you want to prevent your Mac from sleeping automatically for MacOS Big Sur, please refer to the following steps:1. Click Apple icon on the screen and click "System Preferences"
2. Click "Batt...
Notifications do not work properly when I connect the Displaylink Docking Station output image(s) to external monitor(s), how to solve it?
For macOS 13:1. Click the Apple icon in the upper left corner of your Mac.2. Select Notifications.3. Turn on the option: Allow notification s when mirroring or sharing the display
4. Select Displa...
How to solve the issue macOS login failure, or WindowServer error when using DisplayLink controlled external displays
Some customers reported to us the problem of macOS window server crashing on Apple computers (M1/M2 processors). After trying, our team came up with the following solutions:1. Unplug the DisplayLin...
Why can't I set my screen to be vertical (or rotated) using SiliconMotion Docking Station (Model: DS806) and how to solve it?
Please Note: Our SiliconMotion only supports the monitor that connected to HDMI 1 for screen angle adjustment.The reason why you can't adjust the screen angle may be that you don't have the monitor...
Why does my mouse (or drag files or folders) freeze or appear to be blocked when moving between different screens? (when using DS808 or DS806 to connect multiple screens) and how to solve it.
This problem may be caused by not setting the position of the monitor correctly in the system.Here are the steps on how to correctly set the monitor position:1. Please make sure that you have conne...