Blogs/Support
How to check your computer’s operating system version on Mac OS?
1. Select the 'Apple' logo located in the top left corner of the desktop.2. Select 'About This Mac'.3. A window will appear displaying the name and version of the specific macOS operating system.
How to check your computer’s operating system version on Windows.
1. Enter 'System Information' in the taskbar and choose the top result for 'System Information - App'.2. In the System Information window, the first four rows in the System Summary section will sho...
Is it ok to keep updating Mac OS version? Is the the DisplayLink software will continue to work ?
It's okay to update the same major version, like 13.1 to 13.5, or 14.1 to 14.2, and so on.But if the next major version update of macos comes, we do not recommend you to update immediately.You can ...
Is there any way I can extend the warranty on my Minisopuru product?
Please don't worry. All our products come with a one-year warranty. Even after the warranty period, we will still provide help if there are any problems with the product.Therefore, you can buy our ...
How can I adjust the display orientation of three monitors connected to DisplayLink Docking Station, model DS808?
After connecting to the DisplayLink Docking Station, the display directions of the three monitors of model DS808 can be adjusted. If you don’t know how to do it, please follow the steps below:1. Th...
Do Minisopuru products support the Apple SuperDrive?
Unfortunately, our products are not compatible with the Apple SuperDrive. This is because the SuperDrive has specific power needs that can only be fulfilled by connecting it directly to your laptop...
Problems with wireless USB devices when using USB 3.0 hubs or extension cables
We do not recommend using USB 3.0 ports to connect USB dongles for Bluetooth, Wi-Fi, or wireless peripherals. This is because the higher speed of USB 3.0 (also called USB 3.1 Gen 1 and USB 3.2 Gen ...
How to find the screen recording option on MacOS Ventura/Sonoma and allow DisplayLink Manager to record your screen?
If you did not give the DisplayLink driver software screen recording permission when you installed it or you are not sure whether you did so. Please follow the steps below to find the screen record...
Is it possible to connect a monitor with a DisplayPort (DP) to the HDMI port on Minisopuru's Hub/Dock using an adapter or cable?
No, it is not possible to connect a DisplayPort (DP) monitor to the HDMI port on this device using an adapter or cable. It is important to note that DisplayPort to HDMI cables are unidirectional an...