Blogs/Support
If I require a longer USB cable for my DisplayLink docking station, can I purchase one separately? If yes, what type of cable should I look for?
We will include a 3-foot USB C-C cable, but if you feel that this cable is not long enough for your needs, you can purchase a longer cable up to 6 feet separately. (Due to potential performance iss...
Why can't I manage the monitors connected to my DisplayLink Docking Station or graphics adapter using my Intel, NVIDIA, or AMD/ATI graphics utility?
The graphical software utilities from Intel, NVIDIA, and AMD/ATI are specifically built to support graphics adapters manufactured by their respective companies. Therefore, they are unable to detect...
When monitors are connected to the Mac via a Displaylink technology-based product, do monitors support adjustment to portrait/portrait mode?
Yes, it is possible.When you connect our Displaylink product correctly and successfully install the Displaylink driver, the screen display angle of all monitors connected to your Mac through the Do...
I tried to install the DisplayLink Manager Application on my Mac, but encountered an 'Unexpected Error' during the process. What steps can I take to resolve this issue?
To utilize our DisplayLink products with a Mac, it is necessary to install the DisplayLink Manager Application. Generally, the initial installation of the application proceeds smoothly. However, th...
Can color adjustment be done through the host operating system on my DisplayLink Docking Station?
Operating systems of today have the capability to modify the color of images displayed on external screens. This feature is intended to enhance the visual appeal of the image depending on the time ...
After upgrading to a newer version of the DisplayLink Manager, my monitors are not working properly within macOS. What could be the reason for this issue?
When you upgrade the DisplayLink Manager Graphics Connectivity App to a newer version on your macOS system, the older version will automatically quit. As a result, any monitors connected to a Displ...
Is it possible for Docking Stations that use Silicon Motion and DisplayLink technologies to function simultaneously?
Sure, It is possible to use both Silicon Motion and DisplayLink-based USB graphics solutions simultaneously on a single computer, provided that the software drivers for both products are connected ...
How to Troubleshoot No Sound from Analog Audio Output Jack in DisplayLink Docking Station When Headphones or Speakers are Connected?
To resolve the issue, the first step is to ensure that the default audio playback device in Windows is set to 'Displaylink Audio'. To check and modify this setting, simply click on the small 'speak...
When I close the lid of the laptop, the monitors and laptop turn off or sleep while I am using the Docking Station, how can I resolve this?
By default, many Windows laptops are set to put the computer to sleep when the lid is closed, even if external displays, a keyboard, or a mouse are connected. If you'd like to keep the system activ...