Blogs/Support

If a Thunderbolt device doesn’t work with Mac

If your Thunderbolt device isn’t working, try any of the following suggestions: Check the device: Make sure the device is turned on and its cables are connected. If the device requires a power ...

Thunderbolt On Mac

Thunderbolt Thunderbolt is a technology that lets you connect your Mac to other devices, such as external displays, storage devices, and phones, and rapidly transfer both data and power. There are ...

What should I do if I don't want to overcharge my Google Chromebook when using the Minisopuru Docking Station?

To extend your battery's health, you can use Adaptive charging on your Chromebook.  If your Chromebook spends extended periods of time at full charge, your battery capacity reduces over time. To ke...

How to Initialize Your SSD for Windows®

Before you can use your new SSD you have to initialize and partition it. If you are performing a clean installation of your operating system, or cloning to your SSD, it is not neccessary to follow ...

When I disconnect the USB C cable connected to the Minisopuru Docking Station from my computer, there is a buzzing sound. How can I fix this?

This is a physical problem, caused by voltage/current, and will occur if any product in the entire connection chain is not grounded. It can also occur if you touch the metal connector of the USB C ...

How to fix the issue that one monitor is dimmer than other monitors when using Minisopuru multi-screen Docking Station.

This can happen with native ports on our DisplayLink Docking Stations that have both native and driver-dependent ports. On the DS808, Display 1 is running natively. On the MD6950D, Display 3 is ru...

After I set up a SSD plugged into the Dock as TimeMachine to back up my Mac, I can't write any files to the SSD. How can I fix this?

This is because if you use the entire SSD as a partition to back up your Mac using Time Machine, Time Machine will automatically restrict writing to that partition to prevent the backup files from ...

How to solve the problem when you use Minisopuru SSD Enclosure ME808M on Linux and it suddenly stops working?

Recently, a customer reported to us that our Minisopuru SSD Enclosure model ME808M no longer worked after a system update when used on Linux.After our troubleshooting, this may be caused by the Lin...

Screen lag when using Minisopuru products

If you experience screen lag when using Minisopuru DisplayLink Docking Station, model MD6950D, please don’t worry, this may be caused by direct interference between the mouse and USB 3.0.We have in...