How to solve the problem of random disconnection or black screen on the monitor connected to Minisopuru DisplayLink Docking Station.

If you purchased our DisplayLink Docking Station, model MD6950D, but cannot make your monitor work, or the monitor displays a black screen, please don’t worry, please follow the steps below to trou...

How to solve Minisopuru DisplayLink Docking Station, model MD6950D, monitor goes black/not working when connected?

If you purchased our DisplayLink Docking Station, model MD6950D, but cannot make your monitor work, or the monitor displays a black screen, please don’t worry, please follow the steps below to trou...

Troubleshooting for Network/Ethernet issue of Minisopuru DisplayLink Docking Station

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How to resolve the HDMI of Display 3 not working of the MD6950D Minisopuru DisplayLink Docking Station?

If you are using the Minisopuru DisplayLink Docking Station, model MD6950D, and are experiencing that the HDMI port of Display 3 on the Dock is not working correctly. Please don't worry, please fol...

How to resolve the HDMI of Display 1 not working of the DS808 Minisopuru DisplayLink Docking Station?

If you are using the Minisopuru DisplayLink Docking Station, model DS808, and are experiencing that the HDMI port of Display 1 on the Dock is not working correctly. Please don't worry, please follo...

Steps to Upgrade Firmware for iMac/Mac Mini Dock

If you own our Mac Dock, model DS802 and Mac Mini Dock, model BD201A. And are experiencing issues with the SSD randomly disconnecting, don't worry, please follow the steps below to upgrade the firm...

When you use Minisopuru DisplayLink Docking Station, please set your Windows power options like this.

When you use Minisopuru DisplayLink Docking Station, please set your Windows power options as below:1. Find Control Panel-Hardware and Sound-Power Options2. Click Choose what the power button doesS...

How to resolve monitors not work properly after waking up from sleep when using DisplayLink Dock?

If you are using our DisplayLink product on Windows and the monitor cannot be used properly after waking up from sleep, please follow the steps below to Disable USB selective suspend: Open the Con...

How to resolve audio/video issues using Microsoft Teams on your PC when you plug in the Minisopuru Hub/Dock.

Audio/video issues using Microsoft Teams on your PC when you plug in the Minisopuru Hub/Dock. Please refer to this link for the official settings of Microsoft Teams to try to solve the problem: Man...