Blogs/Support

Can our DisplayLink products be used with ChromeOS?

Our DisplayLink products are compatible with ChromeOS, the operating system used in Chromebook laptops. And there may be some limitations.To summarize:1. Our DisplayLink products are best used with...

How to fix the audio output from the DisplayLink Docking Station is not working as expected on macOS 12 Monterey.

Our products based on DisplayLink technology have the ability to send an audio signal out via their 3.5mm analog audio jacks or via their HDMI or DisplayPort video output ports (which can also carr...
When I plug a 3.5mm headset into the Displaylink Docking Station when using MacOS, the headset cannot output sound. How to solve it?

When I plug a 3.5mm headset into the Displaylink Docking Station when using MacOS, the headset cannot output sound. How to solve it?

After you correctly connect the Displaylink Docking Station to your computer and connect the 3.5mm headphones to the Dock, the system will usually automatically change the audio output to a USB dev...
When I plug a 3.5mm headset into the Displaylink Docking Station when using Windows, the headset cannot output sound. How to solve it?

When I plug a 3.5mm headset into the Displaylink Docking Station when using Windows, the headset cannot output sound. How to solve it?

After you correctly connect the Displaylink Docking Station to your computer and connect the 3.5mm headphones to the Dock, the system will usually automatically change the audio output to a USB dev...
If I require a longer USB cable for my DisplayLink docking station, can I purchase one separately? If yes, what type of cable should I look for?

If I require a longer USB cable for my DisplayLink docking station, can I purchase one separately? If yes, what type of cable should I look for?

We will include a 3-foot USB C-C cable, but if you feel that this cable is not long enough for your needs, you can purchase a longer cable up to 6 feet separately. (Due to potential performance iss...
Why can't I manage the monitors connected to my DisplayLink Docking Station or graphics adapter using my Intel, NVIDIA, or AMD/ATI graphics utility?

Why can't I manage the monitors connected to my DisplayLink Docking Station or graphics adapter using my Intel, NVIDIA, or AMD/ATI graphics utility?

The graphical software utilities from Intel, NVIDIA, and AMD/ATI are specifically built to support graphics adapters manufactured by their respective companies. Therefore, they are unable to detect...
When monitors are connected to the Mac via a Displaylink technology-based product, do monitors support adjustment to portrait/portrait mode?

When monitors are connected to the Mac via a Displaylink technology-based product, do monitors support adjustment to portrait/portrait mode?

Yes, it is possible.When you connect our Displaylink product correctly and successfully install the Displaylink driver, the screen display angle of all monitors connected to your Mac through the Do...
I tried to install the DisplayLink Manager Application on my Mac, but encountered an 'Unexpected Error' during the process. What steps can I take to resolve this issue?

I tried to install the DisplayLink Manager Application on my Mac, but encountered an 'Unexpected Error' during the process. What steps can I take to resolve this issue?

To utilize our DisplayLink products with a Mac, it is necessary to install the DisplayLink Manager Application. Generally, the initial installation of the application proceeds smoothly. However, th...

Can color adjustment be done through the host operating system on my DisplayLink Docking Station?

Operating systems of today have the capability to modify the color of images displayed on external screens. This feature is intended to enhance the visual appeal of the image depending on the time ...