Blogs/Support
Notifications do not work properly when I connect the Displaylink Docking Station output image(s) to external monitor(s), how to solve it?
For macOS 13:1. Click the Apple icon in the upper left corner of your Mac.2. Select Notifications.3. Turn on the option: Allow notification s when mirroring or sharing the display
4. Select Displa...
How to solve the issue macOS login failure, or WindowServer error when using DisplayLink controlled external displays
Some customers reported to us the problem of macOS window server crashing on Apple computers (M1/M2 processors). After trying, our team came up with the following solutions:1. Unplug the DisplayLin...
Why can't I set my screen to be vertical (or rotated) using SiliconMotion Docking Station (Model: DS806) and how to solve it?
Please Note: Our SiliconMotion only supports the monitor that connected to HDMI 1 for screen angle adjustment.The reason why you can't adjust the screen angle may be that you don't have the monitor...
Why does my mouse (or drag files or folders) freeze or appear to be blocked when moving between different screens? (when using DS808 or DS806 to connect multiple screens) and how to solve it.
This problem may be caused by not setting the position of the monitor correctly in the system.Here are the steps on how to correctly set the monitor position:1. Please make sure that you have conne...
Why Is My WiFi Not Performing As Expected And How To Solve It?
Whenever a USB 3.0 device is connected to the laptop system, the USB 3.0 connection can cause interference, affecting the performance of the laptop's built-in Wi-Fi adapter.This situation is not un...
What is Radio Frequency (RF) Interference And How To Mitigate it?
There is a type of interference that can sometimes cause problems with wireless keyboards and wireless mice which we refer to as Radio Frequency (RF) interference. To expand even further, the USB w...
Why does the Display 1 on my Displaylink Docking Station (Model: DS808) fails to display images, but Display 2 and Display 3 can work properly? How to solve it?
We recently received an email from a customer.The customer told us that after connecting the device correctly, successfully installing the driver, and ensuring that the screen recording permission ...
Why Can‘t I Watch Copy-Protected or Encrypted Video Content While Using My DisplayLink Station ( Model: DS808 ) Product?
Our Displaylink Docking Station ( Model: DS808 ) based on DisplayLink technology does not support the playback of copy-protected or encrypted video content.Examples of such video content include:1....
How to find our product ( DS808/DS806 ) in the USB Device Tree of your Mac?
How to find our product ( DS808/DS806 ) in the USB Device Tree of your Mac, you can refer to steps below:1. Click the Apple icon in the upper left corner of your Macbook display, click About this M...