Blogs/Support
Reset the SMC of your Mac if you have Mac with Apple silicon
Find out if you have a Mac with Apple siliconThe SMC is responsible for managing power on your Mac. Resetting it can resolve certain uncommon issues related to power or thermal management.Make sure...
Minisopuru DisplayLink Docking Station has a black screen and no display? Important settings for DisplayLink Manager on MacOS.
If you are using a Minisopuru product with DisplayLink technology on MacOS and the monitor that relies on the DisplayLink software to work is no longer working. Please follow the steps below to set...
Don't know what's going on, but My Minisopuru Dock/Hub doesn’t work.
Troubleshoot:
1. Check that the correct USB C port (with USB 3.1 Gen 1) is plugged in and the device must support DisplayPort alternative mode for video transfer.2. Check whether the monitor requir...
When I use Minisopuru's DisplayLink related products on MacOS, the screen output through the DisplayLink software does not work. How should I solve it?
When you use Minisopuru's DisplayLink related products on MacOS, the screen output through the DisplayLink software does not work. Please refer to the following steps to try to solve the problem:
1...
Allowing Minisopuru USB-C devices on macOS Ventura/Sonoma
For portable Mac computers with Apple silicon, newly connected USB and Thunderbolt accessories need user approval to communicate with macOS when connected directly to the USB-C port. However, this ...
Initial Troubleshooting Steps for Port or Connection issues on my Minisopuru Hub/Adapter/Dock
To resolve any port issues with your Minisopuru Hub/Adapter/Dock and your host computer, we suggest restarting or powering off your host device.
Please make sure to disconnect your Minisopuru Hub/A...
Why does my SD/TF card get detected when using the Minisopuru Dock/Hub on my MacBook, but not on my iPad?
When using an iPad, you need to open the native "Files" application to access external drives, SD cards, or microSD cards.1. Connect the Minisopuru Dock/Hub to your iPad and insert your USB drive, ...
Why doesn't the Minisopuru USB-C Hub work properly on my Windows computer? (charging, video output)
Our Type-C adapters were primarily designed for MacBooks, but they may also be compatible with some Windows PCs. However, it's important to note that not all USB-C ports are the same. If your devic...
If I have a problem with the wired network while using Minisopuru's product with a network port, how should I troubleshoot?
If you are using a Minisopuru product with a network port and have problems with the wired network, please follow the steps below to troubleshoot：
1. First, please check your network environment. T...