Blogs/Support
Steps to initialize SSD in iMac docking station.
Insert the new SSD first, then connect to the computer----the
following window will pop up:
Find the "Disk Utility" of your computer：
Find the newly inserted SSD and click the ""E...
imac
How to resolve The SSD pops up frequently due to various operations (iMac 24 inch)?
If you are using the Macmini M2 or iMac 24' docking station, the SSD pops up frequently due to various operations, please don't worry, follow the instructions in this video to set it up and you wil...
Why did the "USB-C PD" Port didn't display the screen? (DS801-C)
Reason: The "USB-C PD" interface only supports charging, not data transfer and video output. That is to say, if your HDMI cable is a Type-C interface, the video will not be displayed when plugged i...
Why is my sound/microphone not working? (DS-801-C)
Tips: ( Audio is not recognized for Chrome OS due to system reasons)
Windows Solutions:
To configure the proper audio input device, select Start (Windows logo Start button) > Settings (G...
Why the DS801-C docking Station didn't recognize our displayer?
Reason: Maybe your computer HDMI Signal didn't support DP 1.4, you need reduce the Resolution and Frequency
macOS:
Step 1: Open the desktop and click the icon in the upper left corner
Step 2: Clic...
Why the DS801-C docking Station didn't recognize our ethernet?
Reason: You need to reset the TCP/IP Address.
macOS:
System preferences→Network→ Select ”USB 10/100/1000 LAN...”
→ Configure: Manually--Fill in IP address, Subnet Mask, and Router(Default Gateway ...