Please don’t worry. Since our Displaylink Docking Station ( Model DS808 ) transmits data and power at the same time, it is normal for the dock to get slightly warm during use. We have set an upper ...

How to rotate a monitor on a Mac after it is connected to our Displaylink DS808 Make sure your Mac and monitor is connected and recognized through our DS808   Please refer this guide step by step: ...

Our product, USB Hub ( Model BD118G )Support up to 100W input and up to 90W (safe) output power to charge your laptop. ( Through PD port, and the PD port also support data transmission )Support up ...

Our UCH803 docking station preloads 15W at 5V. However, each interface cannot reach 5V/3A, generally 0.75A per interface, but it will fluctuate dynamically.And our docking station cannot charge ext...

Why is my audio device not working on the dock?Our products are only suitable for audio devices like those shown in the picture below.Please make sure your audio device has a 4-pole 3.5mm audio jac...

To uninstall Displaylink software on MacBook, you can follow these steps:1. Open Finder and click on the "Applications" folder. 2. Find the Displaylink driver  and drag it to the Trash or double c...

If you want to set the [night shift] of the extended adaptation model, you can only set the HDMI in the Display area 1 area at present, and the other areas cannot set the night shift temporarily. ...

1.My monitor hasn't detected signal (1) Please make sure the USB C port of your devices(laptop/tablet) support display output(2)Make sure the connections between monitor, dock, and laptop are tight...

1. Be sure to connect the Docking station and Macbook correctly, and the expansion dock must be connected to the PD adapter. The sequence of operations: First, connect the PD adapter, then connect ...