This can happen with native ports on our DisplayLink Docking Stations that have both native and driver-dependent ports.
On the DS808, Display 1 is running natively.
On the MD6950D, Display 3 is running natively.
On the MD6950U, the ports marked "DP Alt Mode" are running natively.
For these ports, if the monitors plugged into these ports are slightly dim, please follow the troubleshooting below to check:
1. Make sure to use the power adapter that came with the Dock to connect the Dock directly to a power source (your computer should be charging at this time).
2. Make sure your laptop is not in power saving mode.
3. For customers using DS808, we recommend plugging an additional USB C power adapter into the PD (Power Delivery) port on the Dock or directly to your laptop while using the product. Make sure the laptop is charging at this time.
If the above does not help, please feel free to contact support@minisopuru.com and we will help you.